Re-Engineering Customer process may feel as a new t... more
Manufacturing industries are one of the main segments which uses CRM in a very effective manner world over. If you are into manufacturing, check the following points.
• You have difficulty in tracking our customers in an efficient way.
• Do you still rely on hand written reports that were submitted weekly by our outside sales representatives.
• Is the information was not trackable and not accurate
• Do you feel difficulty in using your current data to convert it to a decision making point ?
Success of small to medium-sized enterprises rely heavily on - Knowing, Understanding and Predicting what your customers want - and will want in the future - And CRM is the key. The Era has changed. Now, any business, small or big, is highly depended on its customers. If you are a very small organization, you know what your customers need personally, because of the small number of customer you deal with every day
Do You have multiple Bakery outlets scattered around the city ?
Do You have Production facility in different location which feeds to the Bakery outlets on a daily basis ?
Do You have order pouring in special occasions or on daily basis ?
If yes, you must start considering a CRM system for your business process.
Non-Banking financial companies ( NBFCs) are one of the core drivers of Economy these days after Banks and FIs. For the same reason, they are facing stiff competition from Banks and FIs. Its imperative that, NBFCs should focus on Customer satisfaction to keep them on the business. Here comes the relevance of CRM or Customer Relationship Management process.
Winds CRM has got a full suite of features which will help NBFCs to adopt CRM practices Easily