FAQ

Any organisation or a team with a minimum of 10 members will be apt for Winds CRM™.  Teams from different business verticals like, NBFC / Manufactures / Insurance companies / Service industry etc., can really get benefited from Winds CRM™

Winds CRM™ is a comprehensive On-Demand (hosted ) CRM solutions for Small and Medium Businesses, specifically developed for Indian Scenario. Winds CRM™ completely runs on a web server which will be maintained and serviced by Winds online. Complete infrastructure and maintenance of the system will be taken care by Winds Online pvt ltd, that Clients using Winds CRM™ can be relived from the pain and difficulties of owning and managing a sperate Web server.

The Data which is been entered in to the Winds CRM™ is 100% safe. By taking care of the industry concerns, Winds CRM™ is been structured in such a way that, each organisation will have their own databases, which will make them more safer than Multi tenant architecture.

Winds CRM™ is available in 2 type of costing. 1 – SaaS model, where you pay only for the number of users. 2 . if you have a large number of usrers, Winds CRM™ is also available in project cost basis, where you pay fee as lump-sum and keep paying maintenance fee every year.

Yes, Winds CRM™ is been developed specifically for SME segment. Any organisation with minimum of 10 users can start using Winds CRM™ for managing their customers effectively. The biggest advantage is that, the technology which was not in reach of small organisations can now enjoy the advantages with low cost by implementing Winds CRM™ .

Yes, you can very well suggest Winds CRM™ for your organisation. It will help you to streamline your entire sales process and will enable to you to have more control over your business cycle. The features like Lead management , Opportunity management, Sales management , After sales services, all will be coming under one roof, and you will have more visibility in to your entire business. Its obvious that, an organisation with a user base of 100 will have pretty complex sales and business process especially related to Customers. Winds CRM™ will be a perfect application for your organisation.

Winds CRM™ is built on a technolgoy which is customisalbe to a great extend. Majority of the elements in Winds CRM™ can be tuned according to your current business process. In certain cases, we will help you to customise according to your different needs.

Winds CRM™ is equipped with very comprehensive reports. You will get many reports in each business activity of LEAD / Opportunity / Clients / Contacts / Tasks / Sales etc.,

There will be an annual fee for the separate Database which your data will be hosted, and depending on the space utilisation, there will be different tariff which are basically very minimum.

Winds CRM™ have different dashboards for analysing your organisation’s business process. Major analysis provided are on the basis of LEAD / OPPORTUNITY / SALES

You can request for a demo by filling the form which is available in the website . or you can click here submit your request.

No. Winds CRM™ is a SaaS based software, which can be accessed from any computer with an internet connection and a Browser. You don’t have to install anything in your computer. The complete application is build on a Web based platform.

Winds CRM™ can be used as Pay As you Use. You can subscribe to the winds CRM™ and can pay the user licence fee as rentals which can be paid, Monthly/ Quarterly / Half-yearly / Yearly.

After successful setup of Winds CRM™ for your organisation, the minimum period for which you have to get in to contract is 1 year. If you wish to discontinue in that one year, you can do so at your will with a certain penalty as the case may be.

Yes, as per the terms and conditions agreed at the time of subscription, you will be given your data back in prescribed format.