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Features

Winds CRM™ is a common shared platform for the sales force and the management, where they are able to manage their leads, opportunities, contacts, clients, tasks, teams, product information,analysis and reporting.

Winds CRM™ Features,Lead Management,Opportunity management,Contact management,Client management,Task management,Team management,Product Database, Forcasting,Analytics,Reporting,Dashboard

Lead Management

The On Demand Lead Management of Winds CRM™ tracks leads as they are created, qualified and promoted through the sales pipeline. Winds CRM™ fully automates lead management for your sales process with real time workflow and helps you define your own lead management processes... know more

Opportunity management

The On Demand Opportunity Management of Winds CRM™ gives highly focused visibility into your pipeline. Effective pipeline management not only maximizes the quantity of opportunities you have, but the quality as well. This is because appropriately managed prospects... know more

Contact management

The On Demand Contact Management of Winds CRM™ helps you manage all your contacts in a user-friendly, web-based environment available 24/7/365. On top of the standard Contact information fields, Winds CRM™ allows you to customize the data you would like to store about your contacts... know more

Client management

The On Demand Client management of Winds CRM™ helps you gain a deeper knowledge of your customers and opportunities to build loyal and profitable relationships... know more

Task management

The On Demand Task management of Winds CRM™ provides broad and deep capabilities focussed at planning, executing, and measuring your sales strategies... know more

Team management

The On Demand Team management of Winds CRM™ can... know more

Product Database

The core of your business revolves around your product and service offering. The Winds CRM™ Product Database is complete with Catalogs. This is a perfect solution for product centric businesses, especially when product changes are frequent... know more

Forecasting

The Forecasting feature of Winds CRM™ can collect, maintain and forecast lead opportunities keeping your sales staff on top of the current situation in each lead. You can have a 360-degree view of your clients and future clients, which will optimize your... know more

Analytics

The Analytics feature of Winds CRM™ helps you deliver a great customer experience, by giving you full visibility into all your customer touch-points across sales, marketing and service. It helps you deliver timely, actionable sales analytics and marketing ... know more

Reporting

With the Reporting feature of Winds CRM™, you may use system default reports or easily create new reports with a reporting wizard that walks you through the process, prompting you to select the data you would like to see and where you would... know more

Dashboard

Winds CRM™ has a Dashboard Reporting feature with drill down capabilities, making it a robust and functional Dashboard Reporting solution ... know more

Internal messaging

Internal Mailing

Target / Quota setting

360° view of customer

Sales management

Payment followup

Customer behavioural pattern tracking

Customer special events tracking

Document management

Campaign management

Support management

Support ticket management

Web to lead forms

Centralised database of customers

User management

Role management

Rights management

Holiday management



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